Christopher Leo
- Role
- Vice President - Business Line CTO, Head of Application Infrastructure & Service Delivery at Broadridge
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Christopher Leo
UNIQUE VALUE PROPOSITION I deliver solid results across business strategy…
Experience
Vice President - Business Line CTO, Head of Application Infrastructure & Service Delivery
Apr 2008 — Present
Responsible for the leadership of client-facing technical operations, directing activities that affect hundreds of thousands of users each day at clients that include Edward Jones, UBS, CITI, Royal Bank of Canada, Wells Fargo, and Charles Schwab. Manages five direct reports, with indirect authority over 110 IT, client service, and project management professionals. Leads the design, development, and delivery of a portfolio of hundreds of products for the benefit of brokerages and correspondent clearing firms. Creates an environment of continuous improvement using ITIL and Six Sigma methodologies; led projects that included the revision of product pricing, technology changes, organizational changes, and business process re-engineering efforts. Boosted total client satisfaction from 83% to 94% through improvements to system architecture, enhancement to client communications, and overall gains in business technology strategy.
Education
Drexel University
BS, Finance and Accounting
La Salle University
MBA, Management
University of Pennsylvania
Executive Education, Securities Industry Institute (SII)
Villanova University
Six Sigma Black Belt, Green Belt and Lean Certified
ITIL Version 3 Certified
ITIL Version 3 Certified
Stanford University Graduate School of Business
The Indispensable CTO: Strategic Leadership of Technology and Innovation
2010 — 2010
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