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Christoph Franiczek

Global Operations & Transformation Leader | Scaling High-Volume Workforce & Delivery Models | Building AI-Enabled Operating Systems

Role
Vice President Global Talent Acquisition Operations & Execution at Sutherland
Location
Boston, MA, US
LinkedIn followers
500 followers
OtherView LinkedIn profile

About Christoph Franiczek

Global operations leader with 20+ years of experience scaling high-volume, complex environments and turning strategy into disciplined execution across operations, technology, and people.Trusted by senior executives to stabilize performance, scale operations, and lead large, multi-country transformation initiatives where clarity, structure, and speed matter. Strong track record of building operating models that improve performance, cost discipline, and measurable business outcomes.Currently serving as Head of Global Talent Acquisition at Sutherland, leading a global workforce engine hiring employees annually across North America, LATAM, EMEA, and APAC. Talent acquisition operates as a revenue-enabling function directly supporting global delivery and business growth.Known for translating complexity into clarity — aligning leadership teams through structured thinking, disciplined governance, and practical execution. Experienced in scaling distributed global teams, redesigning operating models, establishing capability in new geographies, and integrating AI and automation into workforce systems in ways that improve speed, quality, and cost control.

Experience

  1. Vice President Global Talent Acquisition Operations & Execution

    Sutherland

    Jan 2023 — Present · Boston, MA, US

    Currently leading Global Talent Acquisition Operations at Sutherland (several hundred employees), delivering hires annually. In parallel, leading AI-driven transformation efforts — redesigning workforce operating models and embedding automation across People Operations and related business functions.

Education

  • Texas A&M University

    MBA, Master of Business Administration, General Management

    2008 — 2012

  • Harvard Business School

    Executive Education Program, Leading Change & Organizational Renewal

Skills

  • Business Transformation
  • Project Management
  • Leadership
  • Strategy
  • Business Process
  • Budgeting
  • Six Sigma
  • Business Analysis
  • Business Process Improvement
  • Integration
  • Business Development
  • Supply Chain Management
  • Performance Management
  • Outsourcing
  • Organizational Design
  • Process Improvement
  • Financial Analysis
  • Business Strategy
  • Budgets
  • Strategic Planning
  • Risk Management
  • Analysis
  • Software Documentation
  • Business Planning
  • Operations Management
  • Team Building
  • Management
  • Change Management
  • Restructuring
  • Driving Operational Excellence

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Christoph Franiczek — Vice President Global Talent Acquisition Operations & Execution at Sutherland in Boston, MA, US | Unifers