Christopher Ubiadas
Client Service Enablement at Tixr | Partnering with event creators to go Beyond Ticketing
- Role
- Client Service Enablement at Tixr
- Location
- Pasadena, CA, US
- LinkedIn followers
- 500 followers
Experience
Client Service Enablement
Aug 2024 — Present · Santa Monica, CA, US
Established and implemented Project Management SOPs resulting in 40% improvement in project completion rates and enhanced team collaboration• Implemented comprehensive client service database driving 30% efficiency gains in team resource allocation and client management• Led enterprise-wide Notion workspace restructuring initiative, optimizing workflows and reducing documentation retrieval time by 25%• Designed and deployed innovative CS Profiles system to enhance team performance and client relationship management• Orchestrated cross-functional initiatives to elevate service delivery standards and team effectiveness across the organization• Pioneered data-driven methodologies for strategic resource allocation and capacity planning optimization• Partnered with executive leadership to develop and execute client service strategies aligned with organizational
Education
California State University, Los Angeles - College of Business and Economics
Bachelor's Degree, Computer and Information Sciences, General
2013 — 2016
California State University San Marcos
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General
2006 — 2011
California State University, Los Angeles
Bachelor of Business Administration (B.B.A.), Marketing, Business, Management, and Related Support Services
2013 — 2016
Skills
- Html
- Active Learning
- Team Building
- Management
- Problem Solving
- Business Planning
- Outlook
- Microsoft Word
- Microsoft Office
- Sales
- Team Leadership
- Sap Erp
- Professional Responsibility
- Decision Making
- Customer Service
- Marketing
- Social Services
- Customer Relations
- Written Communication
- Enforcement of Judgments
- Event Management
- Social Networking
- Social Media Marketing
- Marketing Communications
- Cooperative Development
- Testing
- Logistics
- Social Perceptiveness
- Customer Satisfaction
- Radio Promotions
- Communication
- Project Coordination
- Public Speaking
- Critical Thinking
- Manage Complex Projects
- Trade Promotions
- Microsoft Excel
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