Christopher Taney
VP - Bankcard Product Manager, Consumer Credit and Debit Cards at Zions Bancorporation
- Role
- Consumer Bankcard Product Manager at Zions Bancorporation
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Christopher Taney
A Product Manager with experience leading bankcard products into market, responding to customer and market needs, and managing all aspects of a bankcard’s lifecycle. A kind partner with experience collaborating internally across the bankcard operations, and externally with vendors such as VISA, American Express, and Fiserv. An influencer, leading customer-focused research to inform intentional product strategy.
Experience
Consumer Bankcard Product Manager
Jan 2021 — Present · Salt Lake City, UT, US
Designed and implemented an ongoing Credit Card preapproval campaign that’s significantly lifting card acquisition in its first year, while creating more sticky relationships within the bank.• Manage consumer credit and debit cards for 6 diverse, affiliate banks; responsibilities include competitive product positioning, new product development, retention strategy execution, feature evolution, and customer issue resolution.• Uphold clear communication channels with Compliance, Credit Risk, Bankcard Systems, Customer Care, and Product Implementation Teams to develop and solicit solutions that meet customer, regulatory, and operational needs. • Coordinate bankcard priorities with industry-standard payments processors (such as VISA).• Develop and maintain agreements, training, and tools for front-line and back-office partners to service consumers properly on their product journeys.• Define and implement business processes consistent with regulatory oversight.
Education
University of Utah - David Eccles School of Business
Master of Business Administration - MBA, Information Technology
2016 — 2018
Brigham Young University
Bachelor of Science - BS, Psychology | Editing Minor
2005 — 2011
Skills
- Publishing
- Event Planning
- Business Planning
- Employee Training
- Writing
- Leadership
- Public Speaking
- Adobe Photoshop
- Strategy
- Microsoft Office
- Editing
- Social Media
- Indesign
- Search Engine Optimization (SEO)
- Graphic Design
- Management
- Video Production
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Adobe Animate
- Book Covers
- Customer Service
- Business Development
- Email Marketing
- Adobe Design Programs
- Research
- Copywriting
- Marketing
- Copy Editing
- Adobe Illustrator
- Cross-Functional Team Leadership
- Proofreading
- Business Strategy
- Marketing Strategy
- Advertising
- Excel Vba
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