Christopher Serrato
Operations Associate @PS
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WORK HISTORY
Operations Associate @PS
Los Angeles, CA, US
Deliver elevated private aviation experiences for high-profile travelers through seamless ground operations, member service, and secure airport logistics. Coordinate luxury arrivals and departures with precision and discretion, managing member movements between private suites, secure terminals, and airside access points.Support all facets of PS operational execution, including secure ID verification, airside driving, coordination with TSA and airline partners, and real-time communication across internal teams. Anticipate member needs, uphold elevated service standards, and adapt quickly to dynamic, time-sensitive environments.Key contributions:• Execute high-touch service and logistics for elite and VIP travelers• Operate airside vehicles and escort members through secure airport pathways• Partner with TSA, CBP, airline, and airport stakeholders to facilitate smooth movements• Maintain safety, compliance, and confidentiality in secure operations• Utilize operational technology and radio communications to coordinate tasks• Demonstrate anticipatory service, situational awareness, and problem-solving in live environments
EDUCATION
National Academy of Sports Medicine (NASM)
CPT, Personal Training
Diamond Ranch High School By Architect Thom Mayne
High School Diploma
UCLA Extension
Interior Design Certification, Interior Design
International Polytechnic High School
High School Diploma
DeVry University- Southern California
Bachelor of Science in Business Marketing, Business, Management, Marketing, and Related Support Services
ABOUT CHRISTOPHER SERRATO
Emotionally intelligent and discreet professional with a background in luxury hospitality, client logistics, and VIP service delivery. From private relocations to elite wellness environments, I specialize in orchestrating high-touch experiences with poise, precision, and absolute discretion. Known for elevating the travel journey through global etiquette, seamless coordination, and polished service that anticipates every need.
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