Chris Sabadlab

Director of Customer Support at Pangaea (Lumin Skin / Meridian Grooming)

Role
Director of Customer Support at Pangaea
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Chris Sabadlab

Pangaea\'s Director of Customer Support and former Director of Customer Support at NatureBox. Passionate customer experience innovator and wearer of many hats.

Experience

  1. Director of Customer Support

    Pangaea

    Mar 2025 — Present · San Francisco, CA, US

    Pangaea Holdings pushes its digital consumer brands to reach their full global potential. Owned by Pangaea, Lumin is an e-commerce company focused on delivering premium skin, hair, and body care for men. Also owned by Pangaea, Meridian is a premium grooming company dedicated to helping men and women groom below-the-belt.• Oversee both Lumin and Meridian\'s customer support teams (Manager, Team Leads / QA Team / CS support agents)• Maintain and manage both brands\' CS budget, BPO, and third-party vendor relations• Collaborate with external departments to improve CS software and processes• Manage Lumin and Meridian\'s website product reviews (Okendo)• Hold monthly all-hands meetings to review CS metrics, improvements, achievements, and company goals

Education

  • University of San Francisco

    Bachelor of Business Administration (B.B.A.), Marketing

    2013 — 2017

  • Sacred Heart Cathedral Preparatory

    High School Diploma

    2009 — 2013

Skills

  • Fashion
  • Retail
  • Customer Relations
  • Salesforce
  • Customer Service
  • Sports Writing
  • Logistics
  • Customer Satisfaction
  • Visual Merchandising
  • Microsoft Office
  • Sales
  • Management

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Chris Sabadlab — Director of Customer Support at Pangaea in San Francisco, CA, US | Unifers