Christopher Rizzo
Executive Director, Executive Support and Business Operations @Steward Health Care
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WORK HISTORY
Executive Director, Executive Support and Business Operations @Steward Health Care
Dallas, MA
I provide high-touch delivery and white glove technology support for 20 C-Suite executives and the CEO/Chairman of this privately owned healthcare organization. I lead strategy and vision to ensure evolving business needs are met, compliance with security best practices, and network continuity, consistency and resiliency for desktop, mobile, video and a/v equipment within office, residential and remote settings. I research emerging technology and devices, partner with CIO and Chief Security Officer to develop and implement technology solutions, and deliver education and training to executives and support staff. I direct planning for network updates, system enhancements, technology additions and installations in multiple US and International locations, and I oversee implementation to ensure critical deadline as met and projects are completed at the highest level of quality.Highlights include:• Being a trusted resource and subject matter expert for the CEO/Chairman of the Board regarding information technology and cyber security topics and best practices. • Directing research, planning and implementation for network updates, system enhancements, technology additions and installations in multiple US and International locations to ensure seamless and consistent service.• Leading the contract restructuring project for an enterprise-wide media solution across 41 hospital locations to achieve $500K in operational cost savings annually. • Rapidly implementing a telehealth platform across the enterprise, using Microsoft Teams to enable virtual medical visits during COVID-19 pandemic and successfully facilitating 10K telehealth visits in first 30 days.
EDUCATION
Boston College High School
HIgh School Diploma
ABOUT CHRISTOPHER RIZZO
Information Systems & Technology Executive. Strategic business leader who delivers innovative technology solutions and support for high-net-worth individuals and large healthcare organizations. Trusted partner to executive leadership, Boards and the C-suite, optimizing industry best practices and establishing procedures to improve technology operations. I thrive on designing and implementing technologies that enable companies to perform better. I lead operations, maintenance and implementation for complex systems, hardware and software that enable business growth and continuity, provide security and mitigate risk. I use a hands-on style of project management and relentless tenacity to ensure solutions are implemented efficiently, problems are resolved and costs are kept under control. Keeping the customer as primary focus, I build and guide high performing teams to provide exceptional service and support to end users at all levels. Those who know me say I’m passionate about bringing pieces of the technical “puzzle” together, and researching and implementing technology and services that facilitate business success. I manage teams as I’d like to be managed: providing clear communication and expectations, leveraging everyone’s strengths and empowering them to achieve results. My additional areas of expertise are: Strategic Planning and Execution, Enterprise Technology, Troubleshooting, Process Improvement, Relationship Building, Stakeholder Management, Cross-Functional Leadership, Analytical and Critical Thinking, Confidentiality, Regulatory Compliance, Vendor Management, Training, Mobile Technologies, SaaS, Cyber Security, Security Operations and Personal Protection, Identity Management and Cloud-based Systems.
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