Christopher Chris Moore
Vice President | Operations | Strategy | Client Relationship Management | Implementation
- Role
- Vice President Operations & Client Success at Minerra Health
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Christopher Chris Moore
I have over 20 years of experience in SaaS, payer, pharma, and digital health with a focus on innovative and value-based care solutions for various acute and chronic conditions.My core competencies include product strategy and positioning, vision, roadmap, use cases, business cases, market research, user feedback, data analysis, contracting, compliance, implementation, onboarding, and value-based care metrics and KPIs. In my roles, I own the digital care journey development roadmap, the go-to-market strategy, the client relationship management, and the partnership decisions and sales ops management across the company. I work cross-functionally to ensure industry-leading performance for hospital health systems, self-insured employers, life sciences, and other client accounts.My mission is to transform health care delivery and outcomes through digital care solutions that are user-centric, scalable, and impactful. I have successfully reinvigorated a secure text message solution into a necessary care coordination workflow solution, developed a new business segmentation strategy to identify industry verticals with higher penetration of expatriates and third country nationals, and defined an alternative workflow for non-governmental organizations to increase the pipeline by $47m. I am passionate about leveraging technology, data, and analytics to improve health and wellness for diverse populations.
Experience
Vice President Operations & Client Success
Dec 2024 — Present · Palo Alto, CA, US
In my role as Vice President Operations & Client Success at Minerra Health, I am the key liaison between our clients and internal teams, ensuring seamless communication and strategy alignment. By analyzing client results and developing tailored action plans, I have successfully enhanced client satisfaction and product offerings.
Education
Chariho Regional High School
Diploma, College Preperatory
1993 — 1997
Rhode Island College
Bachelor of Arts, Communications (Public Relations) and Film Studies
1997 — 2001
Emerson College
Master of Arts, Integrated Marketing Communication
2002 — 2004
Skills
- Leadership
- Strategy
- Business Innovation
- Health Insurance
- Strategic Planning
- Management
- Strategy Implementation
- Product Development
- Product Lifecycle Management
- Product Management
- Product Marketing
- Product Launch
- Channel Strategy
- Medicare/Medicaid Reimbursement
- Marketing Communications
- Marketing Strategy
- Integrated Marketing
- International Business
- Cross-Functional Team Leadership
- Insurance
- Corporate Communications
- Public Relations
- Account Management
- Internal Communications
- Crm
- Advertising
- Employee Benefits
- Salesforce.com
- Public Speaking
- Strategic Communications
- Budgets
- Content Management
- Direct Mail
- Portals
- Consumer Marketing
- Email Marketing
- Project Management
- Social Media Marketing
- Media Relations
- Online Advertising
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