Christopher Chris Moore

Vice President | Operations | Strategy | Client Relationship Management | Implementation

Role
Vice President Operations & Client Success at Minerra Health
Location
Providence, RI, US
LinkedIn followers
500 followers

About Christopher Chris Moore

I have over 20 years of experience in SaaS, payer, pharma, and digital health with a focus on innovative and value-based care solutions for various acute and chronic conditions.My core competencies include product strategy and positioning, vision, roadmap, use cases, business cases, market research, user feedback, data analysis, contracting, compliance, implementation, onboarding, and value-based care metrics and KPIs. In my roles, I own the digital care journey development roadmap, the go-to-market strategy, the client relationship management, and the partnership decisions and sales ops management across the company. I work cross-functionally to ensure industry-leading performance for hospital health systems, self-insured employers, life sciences, and other client accounts.My mission is to transform health care delivery and outcomes through digital care solutions that are user-centric, scalable, and impactful. I have successfully reinvigorated a secure text message solution into a necessary care coordination workflow solution, developed a new business segmentation strategy to identify industry verticals with higher penetration of expatriates and third country nationals, and defined an alternative workflow for non-governmental organizations to increase the pipeline by $47m. I am passionate about leveraging technology, data, and analytics to improve health and wellness for diverse populations.

Experience

  1. Vice President Operations & Client Success

    Minerra Health

    Dec 2024 — Present · Palo Alto, CA, US

    In my role as Vice President Operations & Client Success at Minerra Health, I am the key liaison between our clients and internal teams, ensuring seamless communication and strategy alignment. By analyzing client results and developing tailored action plans, I have successfully enhanced client satisfaction and product offerings.

Education

  • Chariho Regional High School

    Diploma, College Preperatory

    1993 — 1997

  • Rhode Island College

    Bachelor of Arts, Communications (Public Relations) and Film Studies

    1997 — 2001

  • Emerson College

    Master of Arts, Integrated Marketing Communication

    2002 — 2004

Skills

  • Leadership
  • Strategy
  • Business Innovation
  • Health Insurance
  • Strategic Planning
  • Management
  • Strategy Implementation
  • Product Development
  • Product Lifecycle Management
  • Product Management
  • Product Marketing
  • Product Launch
  • Channel Strategy
  • Medicare/Medicaid Reimbursement
  • Marketing Communications
  • Marketing Strategy
  • Integrated Marketing
  • International Business
  • Cross-Functional Team Leadership
  • Insurance
  • Corporate Communications
  • Public Relations
  • Account Management
  • Internal Communications
  • Crm
  • Advertising
  • Employee Benefits
  • Salesforce.com
  • Public Speaking
  • Strategic Communications
  • Budgets
  • Content Management
  • Direct Mail
  • Portals
  • Consumer Marketing
  • Email Marketing
  • Project Management
  • Social Media Marketing
  • Media Relations
  • Online Advertising

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Christopher Chris Moore — Vice President Operations & Client Success at Minerra Health in Providence, RI, US | Unifers