Chris Harris
Manager, Higher Education Customer Success Team
- Role
- Manager, Higher Education Customer Success Team at Blackbaud
- Location
- Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
Experience
Manager, Higher Education Customer Success Team
Jul 2022 — Present
Manage team of 11 Customer Success Managers in the Higher Education vertical. Represent Higher Education Customer Success on the Vertical Customer Success Senior Leadership Team and across the company. Work with team to effectively deliver value to our customers and ensure the overall quality of the customer experience. • Represent the Voice of the Customer with respect to improvements in service delivery and product functionality. • Identify opportunities to improve customer retention and drive revenue through additional account expansion.
Education
Woodberry Forest School
Diploma
UNC Kenan-Flagler Business School
MBA
University of North Carolina at Chapel Hill
Bachelor of Arts - BA
Curry School of Education and Human Development
Master of Education - MEd
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