Christopher McKay
Director of Call Center Operations @Apex Service Partners
Atlanta, GA, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Apr 2023 — Present
Director of Call Center Operations @Apex Service Partners
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SKILLS
Project PlanningAnalysisSalesforce.comTrainingSalesMobile DevicesVendor ManagementContact Center ManagementProject ManagementProcess ImprovementMarketingProduct ManagementAccount ManagementTableauCross-Functional Team LeadershipCrm SoftwareCall CentersSix SigmaIvrSqlStrategyCustomer ServiceCustomer SatisfactionProject ImplementationManagementAnalyticsProfit & Loss ManagementCustomer AcquisitionForecastingTelevisionCustomer RetentionSocial MediaProgram ManagementCrmBpoFinancial ServicesCustomer ExperienceTeam ManagementTelecommunicationsStrategic Partnerships
ABOUT CHRISTOPHER MCKAY
Proven leader bringing over 20 years experience in both startups and large scale customer…
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