Chris Bernardo

Experience

1. Ntech Remote Ops & Support Specialist

   Netflix

   Jan 2021 — Present

   Google Workspace elevated administrator - Manage, support, and automate tasks for multiple Google Workspace domains for user and service accounts, over Google Groups, and 3,500 Google Resource conference rooms with Google Meet hardware. Expert experience with both Google Admin UI and Google Apps Manager (GAM) command line. Experienced in Google Apps Script to automate both user and admin-level tasks.\\\\n\\\\n• Slack Enterprise Grid org administrator - Manage, support, and entire Slack Grid for users. Maintain security postures for Slack users and applications. Develop Slack workflows and applications to automate workflows for both users and other admins.\\\\n\\\\n• Scripting for IT automation in Google Apps Script, GAM (Google Apps Manager), Bash, Python, and Powershell\\\\n\\\\n• Internal and 3rd party application support - Manage and support over 500 internal and 3rd party applications from access to troubleshooting to integrations.\\\\n\\\\n• Day to day user support for Mac, Windows, Linux, iOS, and Android devices\\\\n\\\\n• Stakeholder and partner (internal and external) meetings and relationship building to improve existing workflows, create new workflows, solve issues and outages, etc.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Skills

• Leadership
• IT Operations
• Linux
• Accident Reconstruction
• Social Media
• Office 365
• Product Management
• Computer Repair
• Project Management
• Customer Service
• Mechanical Engineering
• Mysql
• Network Administration
• Microsoft Exchange
• Start-Ups
• Microsoft Office
• Management
• Product Development
• Google Apps
• Automotive
• Amazon Web Services (Aws)
• Automotive Aftermarket
• Training
• Ubuntu
• Sales
• Mobile Devices
• Google Docs