Chris Gay
Sr Program Manager, Gtm & Product Operations Osprey Packs @Osprey Packs, Inc
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WORK HISTORY
Sr Program Manager, Gtm & Product Operations Osprey Packs @Osprey Packs, Inc
Spearheaded the design and implementation of Go-to-Market processes for Osprey during our integration into Helen of Troy, establishing best-in-class operational standards for product commercialization and seasonal launches. This role required decisive leadership to align diverse functional areas—from product development to global sales—and manage senior stakeholder expectations to ensure successful, on-time, and strategically coordinated product launch execution.• Led strategic planning, project management and execution of global GTM initiatives for the Osprey brand.• Orchestrated cross-functional collaboration across product, development, demand/supply planning, marketing, and global sales—both online and at retail— to deliver on-time product launches and unified GTM plans.• Assisted in Osprey\'s ERP transition and proactively built tools and processes, including a global line list and PLM system support, to successfully fill critical data and process gaps across the organization.• Partnered with senior leadership to optimize resource planning, budget allocation, and brand priorities across seasons and regions.• Built and maintained executive dashboards to track project milestones, budgets, and product launch risks, increasing visibility of the New Product Development (NPD) pipeline.• Directed team-wide \"After Action Reviews\" and NPD post-mortems to improve processes and increase operational efficiency.• Supervised and developed team members, fostering leadership growth and cross-training opportunities
EDUCATION
University of Southern California
Master of Science - MS, Project Management
University of Newcastle
Bachelor, Business Management (Marketing)
SKILLS
ABOUT CHRIS GAY
Seasoned strategic leader with expertise in high-level project management, guiding global Go-to-Market (GTM) processes, cross-functional execution, and organizational alignment. Recognized for driving successful product launches, process improvements, and team performance through structured planning, clear communication, and creative problem solving. Highly adept at managing global cross-functional teams, aligning stakeholders, and leveraging strong business acumen to ensure complete, accurate, and on-time execution. Committed to continuous improvement and fostering a collaborative, high-performance team culture.
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