Chris Gay

About Chris Gay

Seasoned strategic leader with expertise in high-level project management, guiding global Go-to-Market (GTM) processes, cross-functional execution, and organizational alignment. Recognized for driving successful product launches, process improvements, and team performance through structured planning, clear communication, and creative problem solving. Highly adept at managing global cross-functional teams, aligning stakeholders, and leveraging strong business acumen to ensure complete, accurate, and on-time execution. Committed to continuous improvement and fostering a collaborative, high-performance team culture.

Experience

1. Sr Program Manager, Gtm & Product Operations Osprey Packs

   Osprey Packs, Inc

   Oct 2022 — Present

   Spearheaded the design and implementation of Go-to-Market processes for Osprey during our integration into Helen of Troy, establishing best-in-class operational standards for product commercialization and seasonal launches. This role required decisive leadership to align diverse functional areas—from product development to global sales—and manage senior stakeholder expectations to ensure successful, on-time, and strategically coordinated product launch execution.• Led strategic planning, project management and execution of global GTM initiatives for the Osprey brand.• Orchestrated cross-functional collaboration across product, development, demand/supply planning, marketing, and global sales—both online and at retail— to deliver on-time product launches and unified GTM plans.• Assisted in Osprey\'s ERP transition and proactively built tools and processes, including a global line list and PLM system support, to successfully fill critical data and process gaps across the organization.• Partnered with senior leadership to optimize resource planning, budget allocation, and brand priorities across seasons and regions.• Built and maintained executive dashboards to track project milestones, budgets, and product launch risks, increasing visibility of the New Product Development (NPD) pipeline.• Directed team-wide \"After Action Reviews\" and NPD post-mortems to improve processes and increase operational efficiency.• Supervised and developed team members, fostering leadership growth and cross-training opportunities

Education

• University of Southern California

  Master of Science - MS, Project Management

  2018 — 2020

• University of Newcastle

  Bachelor, Business Management (Marketing)

  2007 — 2012

Skills

• Marketing
• Digital Marketing
• Marketing Communications
• Social Media Marketing
• Production Managment
• B2b
• Direct Marketing
• Negotiation
• Marketing Management
• Sales
• Email Marketing
• Team Leadership
• Marketing Strategy
• Building Relationships
• Management
• Strategic Planning
• Sales Management
• Social Media
• Project Management
• Team Management
• Publishing
• Advertising
• Online Advertising
• Crm
• Customer Service
• Print Production Process
• Training
• Social Networking