Christopher Lloyd
Customer Experience Lead, Future Digital Channels @Woolworths Group
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WORK HISTORY
Customer Experience Lead, Future Digital Channels @Woolworths Group
EDUCATION
Auckland University of Technology
Bachelor of Communication Studies (Honours), Digital Communication and Media
ABOUT CHRISTOPHER LLOYD
I\'m a proven Design leader who has spent over a decade working with Australasia’s complex organisations navigating ambiguity, building effective stakeholder relationships, and integrating Design and customer-first capabilities into Agile product environments.I\'m a seasoned UX Strategist with expertise in User Research and Strategy, Product Management and Content Strategy. I’ve redesigned New Zealand’s largest digital channels and devised strategies for complex omnichannel experiences that have underpinned multi-year CX and product roadmaps.Currently, I’m co-building a commercially successful design studio at ClearPoint producing award-winning outcomes from the ground up.
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