Chris Huddleston
Director of IT at FHI
- Role
- Director of IT at FHI
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Chris Huddleston
Career Highlights: • Lead all aspects of IT Operations, including Service Desk and Infrastructure teams, to support business operations. • Autonomously managed over 30 organizations’ backup and disaster recovery applications and procedures. • Implemented a fully featured two-tiered certificate authority for 802.1x wireless authentication. • Designed and implemented a complete rebuild of the network infrastructure for the corporate headquarters. • Successfully implemented and managed a fully featured SCCM 2012 infrastructure across the western region of the US. • Migrated mission-critical systems from on-premises to cloud environments with zero downtime.
Experience
Director of IT
Nov 2022 — Present · Fuquay-Varina, NC, US
Managed the new cloud-based infrastructure project, resulting in mission-critical system uptime. • Developed an annual training plan, ensuring that each team member continues to grow professionally in all aspects of their development. • Established a service-oriented team culture emphasizing humility and respect, resulting in an increase in employee satisfaction and retention. • Negotiated contracts with over 20 vendors, resulting in an annual cost savings. • Collaborate with the SVP to develop and execute a long-term strategy for the company’s overall technological environment, ensuring that the company’s diverse technological needs are anticipated and met in a deliberate, graceful, and sustainable manner. • Developed and launched an IT service catalog, streamlining the request process and reducing response time, leading to high customer/user satisfaction rates. • Developed and executed a comprehensive IT Security training program, increasing user adoption of new technology initiatives. • Fostered a culture of continuous improvement, implementing best practices and driving innovation to meet evolving business needs.
Education
Southern Westchester BOCES
Certificate, Graphic Design, Marketing, Advertising, 4.0
2005 — 2007
Western Governors University
Master of Business Administration - MBA, IT Management
2021 — 2022
Park University
Bachelor's degree, Computer Science: Networking and Security
2013 — 2015
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