Christopher Groshko
Chief Experience Officer @Rivermark Community Credit Union
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WORK HISTORY
Chief Experience Officer @Rivermark Community Credit Union
Portland, OR, US
As Chief Experience Officer (CXO), I lead the strategy and execution of digital banking, payment solutions, marketing, product management, and member experience, ensuring seamless, member-focused innovation. I oversee the development of intuitive digital platforms and secure payment strategies that meet evolving demands while fostering engagement and loyalty.Collaborating across teams, I drive tailored product and marketing strategies aligned with members’ financial goals, leveraging data-driven insights to deliver impactful solutions. By prioritizing member experience at every touchpoint, I ensure our systems, processes, and culture exceed expectations, building trust and connection.With a holistic and strategic approach, I champion growth while upholding our mission of equity, inclusion, and financial empowerment, positioning our credit union as a trusted partner for the future.
EDUCATION
University of Michigan
BA, Communications
University of Maryland College Park - Smith School of Business
MBA, Business Administration
SKILLS
ABOUT CHRISTOPHER GROSHKO
MBA graduate with twenty plus years of management experience specializing in high volume retail banking, financial, lending and insurance sales, omni-channel delivery, operational expertise and consulting. Skilled in sales leadership, metrics and analysis, risk assessment, portfolio management, business strategy & execution, performance management, profit and loss analysis, customer service, project management and change management.
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