Chris Goodall

About Chris Goodall

I am an experienced leader with a highly-technical background. I am passionate about people and love supporting my teams. I draw upon my past experiences as a systems administrator and as software developer to earn respect and form bonds with my people. I am skilled at project management and have a history of delivery. I am able to deconstruct large programs into discrete deliverables to maintain timelines, deliver meaningful milestones and keep teams engaged. I have experience communicating with all levels of organizations and excel in translating deeply technical ideas into messages that customers and executives understand. My passion for people also extends into a passion for positive customer relationships and experience. I strive for transparency and bring integrity to everything I do. Finally, I\'m an easy-going guy who is easy to work with. I excel at de-escalation and foster teamwork and levity in even the most intense situations.• Senior IT Director with 10 years of leadership experience and 20+ years of IT experience.• History of delivering complex and integrated systems to broad user groups.• Experience managing large and diverse teams. • Approachable and transparent leader who earns trust, respect and buy-in from my team.• Successfully transitioned from respected individual contributor to progressively larger leadership roles.• Confident and clear communicator; skilled in translating technical ideas into messages that resonate with executives and customers; known for keeping cool under fire.• Capable and creative problem solver.

Experience

1. Senior Director, Tech, Netcontrol Equipment and Equipment Scheduling

   Union Pacific Railroad

   Nov 2020 — Present · Omaha, NE, US

   Providing Strategic and Tactical leadership to teams totaling 50+ employees and contractors delivering multiple software products.• Implementing solutions utilizing microservices, SOA and internal Cloud infrastructure.• 21 Direct reports: 2 Managers, 2 Scrum Masters, 1 Architect, 5 Business Analysts, 10 Developers, 1 Tester.• Managing a budget of $7MM annually.• Leading organizational transformation to align Tech Teams to customer-centric Products instead of traditional application silos. Achievements include:• Managed delivery of a transportation control system that processes tens of millions of rail equipment transactions daily and is core to migrating away from the mainframe.• Replaced enterprise rail equipment tracing system and user interface.• Reinvented QA practices to pivot from manual testing to automated testing resulting in moving from zero to 1200+ automated tests in 18 months.• Led an effort to upgrade and secure 900 deployed Java microservices to increase enterprise security.• Mentored new team leaders to promote quality leadership and employee engagement.

Education

• University of Nebraska at Omaha

  Bachelor of Science (B.S.), Management Information Systems

  2005

Skills

• Operating Systems
• Microsoft Exchange
• Databases
• Dns
• Information Architecture
• Agile Methodologies
• Management
• Css
• System Administration
• Telecommunications
• Perl
• Systems Analysis
• Windows
• Db2
• Software Project Management
• Vendor Management
• Servers
• Project Management
• Javascript
• Requirements Analysis
• Firewalls
• Troubleshooting
• Quality Assurance
• Enterprise Software
• Software Installation
• Sdlc
• Networking
• Banking
• Web Development
• Business Analysis
• Disaster Recovery
• Pmo
• Leadership
• Php
• Access
• Sql
• Linux
• Testing
• Microsoft Sql Server
• Mysql