Christopher Goepfert
- Role
- Senior Operations Specialist - Billing at Direct Supply
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
Experience
Senior Operations Specialist - Billing
Apr 2021 — Present · Milwaukee, WI, US
Spearheaded the analysis of exception trends on fire protection invoices, reducing the short payment rate from over 20% to consistently under 5%, thereby enhancing revenue integrity.Managed and scaled fire protection invoicing processes during a period of significant growth, supporting a 975.8% revenue increase over four years through robust process design and effective scalability strategies.Led the successful implementation of Contracted Services invoicing into SMART, transitioning from traditional spreadsheets and Outlook, significantly improving operational efficiency and data accuracy.Established reputation as an invoicing subject matter expert, providing vital support to cross-functional teams and contributing to continuous process improvements across the department
Skills
- Sap Erp
- Social Networking
- Microsoft Office
- Customer Service
- Marketing
- Sales
- Spss
- Brand Management
- Social Media Marketing
- Microsoft Word
- Time Management
- Social Media
- Powerpoint
- Logistics Management
- Sports Marketing
- Supply Chain Management
- Microsoft Excel
- Leadership
- Advertising
- Quickbooks
- B2b Marketing
- Teamwork
- Marketing Management
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