Christopher e Hill

About Christopher e Hill

I am a multi‑site operations leader with 20+ years of experience leading large‑scale distribution, fulfillment, and supply chain networks. As Director of Operations for Autocar Parts LLC, I oversee both in‑house facilities and national 3PL partners—driving operational excellence, transforming underperforming sites, and ensuring consistent execution across the entire logistics ecosystem.My leadership centers on building scalable, data‑driven operations. I leverage process optimization, automation, KPI management, Lean methodologies, and strategic workforce planning to improve service levels, throughput, inventory accuracy, and cost efficiency. I work closely with cross‑functional teams and 3PL leaders to align performance expectations, strengthen accountability, and elevate operational reliability.Core strengths and achievements include:Leading multi‑site distribution, fulfillment, and reverse‑logistics operationsTransforming struggling operations into high‑performing, metric‑driven facilitiesManaging 3PL relationships, SLAs, cost controls, and end‑to‑end performanceImplementing automation, system enhancements, and analytics tools to drive scaleReducing operational defects and improving shipping speed, accuracy, and productivityBuilding high‑performing teams with a culture of ownership, communication, and continuous improvementMy mission is to create resilient, efficient, and customer‑focused operations that deliver measurable results, support business growth, and set a new standard for operational excellence—across every facility and every partner in the network.

Experience

1. Director of Operations (Multi-site)

   Autocar Parts LLC

   Dec 2024 — Present · Louisville, KY, US

   Reduced distribution cost ratio from 8.1% to 5.8% through contract renegotiations, process streamlining, and accountability culture.• Elevated same-day shipping performance from 88.7% to 98.2% via process improvements and workflow optimization.• Reduced shipping defect rate from 2.11% to 0.75% through rigorous quality control and continuous improvement initiatives.

Education

• Indiana Wesleyan University

  Devoe School of Business, Business Administration and Management, General

  2013 — 2016

• Rasmussen University

  Business Administration and Management, General

Skills

• Operations Management
• Leadership
• Management
• Pkms
• Microsoft Excel
• Inventory Management
• Supply Chain
• Distribution Center Operations
• Inventory Control
• Retail
• Microsoft Office
• Customer Service
• Warehousing
• Warehouse Management
• Project Management
• Team Building
• Oracle Reports
• Distribution Strategies
• Kronos
• Union Experience
• Sarbanes-Oxley
• Community Outreach
• Entrepreneurship
• Database Queries
• Income Statement
• Loss Prevention
• International Shipping
• Training
• Logistics
• Business Objects
• Kpi Reports
• Metrics Reporting
• Pyramid
• Wss 2.0
• Order Fulfillment
• Automated Processes
• Sorting
• Communication
• Problem Solving
• Government