Christopher Dunn
Transportation Management
- Role
- Operations Dispatch Supervisor at Mainfreight
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Christopher Dunn
I am a highly accomplished Linehaul Manager with an impressive trajectory at Fedex…
Experience
Operations Dispatch Supervisor
Jul 2025 — Present
Planning pre-determined routes and accommodating route changes as needed to ensure driver delivery efficiencies. Preparing dispatch documents, as well as generating freight bills and invoices. Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times. Keeping track of transportation regulations and laws to ensure that truck drivers comply, while monitoring truck repairs and maintenance schedules. Manage enroute drivers to ensure efficiency throughout the day through pick up and delivery of customers shipments. Directed daily scheduling and dispatch of up to 14 drivers, raising our branches on-time DDP (Daily Delivery Percentage) by 10%. Coordinate with customers on shipment details, time windows, and special handling, improving satisfaction scores. Led and trained a team of 8 office and dock personnel, ensuring safe and efficient freight handling for Domestic, Air, and Ocean shipments. Implemented process improvements within the dispatch operation to track and maintain equipment pools and daily driver log processes.
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