Christopher Drury
Customer Care & CX Evangelist
- Role
- Director of Customer Care at Blount Fine Foods
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Christopher Drury
Make. It. Right. The only thing that matters is making it right. Making it right for your customer.delivering on your brand promise.PERIOD! Build your organization on that promise! Ensure the foundation in your organization is built on extremely competent people in their roles of course. Your team across the entire enterprise MUST support the single compass direction of aligning the business to the people that believe in you.your customers. Listen, empathize, thank.repeat. Always. I\'m all about that.
Experience
Director of Customer Care
Jan 2020 — Present · Fall River, MA, US
Blount Fine Foods offers food service, retail and restaurant customers gourmet soups, sauces, sides and entrees, including a broad selection of foods that are as healthful as they are delicious. From traditional favorites to innovative sensations, Blount is the creative, collaborative culinary force behind retail brands like Panera and Legal Sea Foods and innumerable private label foods – all of which generate wows from consumers and profits for clients.
Education
Providence College
BS, Management & Marketing Double Major
1989 — 1993
St. John's High School
H.S. Diploma
1985 — 1989
Skills
- Marketing Research
- Business Planning
- Product Lifecycle Management
- New Business Development
- Pricing Strategy
- Market Analysis
- Cross-Functional Team Leadership
- Competitive Analysis
- Product Management
- Account Management
- Business Development
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