Christopher Chalmers

Client Services Project Manager @Experian Automotive

New York, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2018 — Present

Client Services Project Manager @Experian Automotive

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New York, NY, US

Oversee all aspects of the largest OEM accounts responsible for multi-million revenue to the business unit. Interface regularly with clients as customizations are necessary to enhance results delivered.• Gather project requirements, compose documentation for production team. Lead kickoff meetings to ensure complete understanding. Manage project schedule to make sure delivery is on-time.• Evaluate custom projects to determine if they are compliant for use of regulated data. Prepare and present to risk committee to secure permission to proceed.• Lead all efforts to research customer requests regarding data accuracy. Act as liaison between technical and sales teams to create a client-facing response that addresses concerns while maintaining confidentiality of proprietary methods.

EDUCATION

N/A

Fairfield University

Bachelor of Arts (B.A.)

SKILLS

Competitive AnalysisPricingStrategic PlanningBusiness IntelligenceBusiness Process ImprovementDealer ManagementAutomotive AftermarketBusiness-to-Business (B2b)LeadershipMarket AnalysisVehiclesAutomotiveProduct DevelopmentAnalysisProcess ImprovementTeam BuildingManagementCrmCross-Functional Team LeadershipMarketing StrategySales ProcessPartsProfitDealersCustomer Relationship Management (Crm)Big Data AnalyticsOperations ManagementB2bSales OperationsCustomer RetentionCustomer ServiceMarketingCustomer SatisfactionForecastingContinuous Improvement

ABOUT CHRISTOPHER CHALMERS

My rich array of experiences allow me to harness the power of data and turn it into…

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