Christopher Chris Bailey
Pre-Sales Technical Consultant | Husband | Believer | It’s All Relational
- Role
- National Channel Soutions Engineer at Lumen Technologies
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Christopher Chris Bailey
Dynamic and results-driven Technical Sales Engineer with extensive experience in account…
Experience
National Channel Soutions Engineer
Oct 2019 — Present · Charlotte, NC, US
Serve as key member of an indirect customer facing team that provides pre-sales technical support and design of single and multi-site opportunities for data, voice, collaborative and cloud networks.• Provide technical training support to gain better mind share with partners in the channel, identifying areas of focus and developing training to meet that opportunity.• Execute proposal and presentation responsibilities.• Gather technical information and translate it into useful Statement of Work information for proposal and presentation purposes.• Engage directly with partners and customer to improve customer experience (CX).• Engaged appropriate groups and resources to answer technical questions, ensure proper designs and solutions implementation, complete milestones, and shorten installation timelines.• Create effective, productive work environment for teammates, internal customers, and support staff in operations.
Skills
- Sales Support
- Sip
- Call Center
- Outlook
- Voip
- Microsoft Office
- Rfp
- Group Therapy
- Customer Presentations
- Managed Services
- Cbt
- Sales Operations
- Customer Service
- Ethernet
- T1
- Anxiety Disorders
- Mpls
- Disaster Recovery
- Team Leadership
- Proposal Writing
- Motivational Interviewing
- Telecommunications
- Discipleship
- Ip
- Pastoral Care
- Customer Satisfaction
- Counseling
- Network Design
- Sip Trunking
- Marriage
- Telephone Support
- Process Improvement
- Wan
- Customer Relations
- Direct Sales
- Crisis Intervention
- Troubleshooting
- Cisco
- Mentoring
- Billing
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