Christopher Zuccaro
Customer Retention Supervisor at Cox Communications
- Role
- Customer Retention Supervisor at Cox Communications
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Christopher Zuccaro
Over 20 years of call center experience with a background in both Operations, Account Management, and Process Management -Experience managing inbound and outbound programs in an array of industries including, but not limited to, customer care, healthcare, telecom, sales, and surveys -Basic SQL database understanding -Spent time offshore managing programs in the Philippines while assisting in the recruiting and development of building the offshore team -Training in Lean Six Sigma (White Belt Level)-Associates Degree in Applied Sciences, High Technology Communications – May 1997; Community College of Beaver County; Monaca, Pennsylvania -Leadership Seminars in 1997 and – Encompassed Leadership Training and Theories -Objective is to obtain SQL Certificates developing programming skills
Experience
Customer Retention Supervisor
Aug 2014 — Present · Las Vegas, NV, US
Education
Community College of Beaver County
Associates in Applied Sciences
1992 — 1997
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