Christopher Yorke

About Christopher Yorke

For 12+ years leading Carbon Auto Group, my role encompasses strategic business oversight…

Experience

1. President & CEO

   Carbon Auto Group, Llc

   Jan 2014 — Present · Houston, TX, US

   Financial Performance & P&L Management:​Develop and execute strategic plans to achieve and surpass revenue, profit, and fleet utilization targets.​Operational Excellence:​Oversee all aspects of operations, including customer service, fleet management, reservations, dealership sales and vehicle maintenance. ​Conduct regular audits to ensure compliance with company policies and brand standards. ​Ensure a high level of fleet safety and cleanliness. ​Implement and monitor key performance indicators (KPIs) to drive productivity.​Team Leadership & Development:​Recruit, hire and train​Provide ongoing coaching, feedback, and performance evaluations to foster employee growth. ​Promote a positive and motivating work environment that encourages teamwork and collaboration. ​Manage performance issues and disciplinary actions.​Customer Service & Vehicle Sales:​ Ensure exceptional service that drives customer loyalty and repeat business. Resolve escalated customer issues in a timely and professional manner. ​Develop and maintain strong relationships to grow our sales pipeline. ​Identify and implement dealership sales initiatives to increase revenue.Rental ​Fleet and Sales Dealership Management:​Work with fleet logistics and sales team to ensure the right mix of vehicles is available to meet customer demand for both the rentals and sales department.​Monitor fleet utilization and maintenance schedules to minimize downtime and maximize profitability. Oversee sales vehicle floor plan accounts and ensure vehicles purchased are sold or returned to auction with in 60 to 90 days. ​Oversee the effective management of vehicle damage, repairs, and accident reporting.​Safety & Compliance:​Manage risk and liability by ensuring proper procedures are followed for rentals, documentation, and incident reporting.

Education

• University of Houston

  Computer Science, Business Management and Related Support Services

  2011 — 2013

Skills

• Marketing Strategy
• Motivational Speaking
• Ceos
• Vendor Management
• Microsoft Excel
• Active Directory
• Project Management
• Social Media Marketing
• Recruiting
• Team Building
• Management
• Networking
• Public Speaking
• Information Technology
• Leadership
• Marketing
• Fashion Shows
• Team Leadership
• Customer Service
• Microsoft Office