Christopher Wong

About Christopher Wong

Confident, motivated, and hard-working IT professional with strong leadership and customer service skills. Retains vast knowledge of cyber-security, network security, and virtual system focused work. Excellent history of providing customer support, improving customer experience, and positively in a professional environment. I am a passionate driven individual who is seeking an entry level IT professional job revolving around cyber-security.

Experience

1. IT Engineer

   Coca-Cola Consolidated

   Dec 2024 — Present · Charlotte, NC, US

   Troubleshoots and performs root cause analysis on systems issues to ensure quick service restoration of problems as per best practices• Designs and develops new systems, applications, and solutions for enterprise-wide systems and networks and assists in the documentation of processes, procedures, and resolution information• Integrates and supports new and existing architectural features into infrastructures, implements artifacts, provides analysis of system features and relates existing system applications, and security to future needs and trends, provides engineering recommendations, and resolves integration and testing issues• Evaluates existing network systems and plans short-term strategies to ensure IT capacity meets current and future network requirements• Conduct feasibility studies on tactical plans

Education

• Liberty University

  B.S. in Information Technology, Cyber Security

  2014 — 2019