Christopher Williams

About Christopher Williams

I possess strong analytical skills which clearly link financial results to operational performance drivers. Adept and able to gather, organize, and interpret data to clearly communicate complex financial information in an easy to understand manner. I have 15+ years of customer facing professional management experience. Which has exposed me to important business concepts related to customer engagement, retention, customer satisfaction, real estate equity, owner representation, and general accounting. My professional passion is financial analysis, forecasting and variance analysis. • Leadership • Leasing and Contract Negotiation • Conflict Resolution • Property Rehabilitation • Budgeting • Financial Analysis • Forecasting • Project Management • Accounts Receivable & Accounts Payable • Customer Experience • Process Improvement • Team Member Development • Asset Management • Collaboration • CRM, SAAS, B2B, KPI, NPS • Team Building Known for being an energetic team player, I have consistently set the bar in all my positions, striving for excellence and delivering exemplary results. With the use of effective business intelligence, analytical tools and processes, I ensure optimum utilization of systems and people in support of demand forecasting and timely analysis. During my career, I have been responsible for the evaluations and maximization of returns on owners’ investments, net operating incomes, and active monitoring of budgeted limits for expenses. Managing vendor payments, audits, expense accruals, evaluation of capital projects and forecasting. Utilizing the following core competencies, I have seamlessly met the obligations of overseeing operations and production to increase revenue and maximize profitability.

Experience

1. Enterprise Customer Success Manager

   Kastle Systems

   Feb 2022 — Present

Education

• Texas Southern University

  Master of Business Administration (MBA), 3.4

  2013 — 2015

• University of Houston

  Executive Master of Hospitality Management, Hospitality Administration/Management

  2019 — 2021

• Texas Southern University

  for the B.B.A, Finance

  2006 — 2011