Christopher Vaughan

About Christopher Vaughan

Technical Program Manager with deep experience leading portfolio‑scale programs across AI/data platforms, cloud infrastructure, and enterprise systems. Known for operating as the connective tissue across engineering, research, product, security, and compliance in environments where clarity, judgment, and execution matter more than process theater.With over 30 years experience in the software industry, I have directed engineering and product growth, led teams to ship consumer software solutions, and envisioned new technology products resulting in several software patents. My focus has been on client-facing and cloud-based software and solutions, but includes experience in server, enterprise and mobile technologies.In my current role, I am the technical platform manager for a variety of Marketing Technology (MarTech) platforms, working with developers, QA, stakeholders and executives to launch, update and support cloud-based services that interact with major vendor platforms including Adobe\'s Experience Platform (AEP) and MoEngage. I am responsible for keeping our and our customers\' data private and secure, working with legal, security and engineering teams to maintain trust in our company, at a scale of a hundred million customers. I routinely participate and drive reviews related to GDPR, CCPA, SOX, SOC2 and PCI compliance in a government-regulated environment.I’ve spent much of my career operating in highly regulated, customer‑facing environments, including PCI‑regulated transaction flows and platforms where correctness and reliability are non‑negotiable.I have 8 years\' experience in BI tools, including Tableau and Power BI, having used my skills to aid clients such as Microsoft, Kaiser Permanente and the Gates Foundation.During my time as a Director of Systems Engineering, I defined the vision for the team, produced technical collateral, served as our technical pre-sales representative, and influenced the design of our product offerings. As a manager of software engineers and lead of program managers, I was active in hiring, grooming talent, conducting performance reviews, and managing to a budget of several million dollars. I have experience with technical writing as a contributor to MSDN articles, customer-facing knowledge base articles, blog posts and technical/functional specifications. As a Security Community Outreach Manager at Microsoft, I presented and attended a variety of security conferences around the world.

Experience

1. Sr Technical Platform Manager

   T-Mobile

   Aug 2025 — Present · Seattle, WA, US

   I am the Sr. Technical Platform Manager on the MarTech and Shared Services team. I am the primary platform owner for the T-Mobile integration with MoEngage, a marketing platform used to send outbound marketing messages to T-Mobile customers and prospective customers.As the platform manager, I am responsible for coordinating with MoEngage and internal T-Mobile stakeholders, such as Marketing, Executives, and other internal organizations to ensure that the implementation of and integration with MoEngage can succeed at the scale of T-Mobile\'s business.This role requires me to help coordinate work with a variety of engineering teams to coordinate engineering deliverables, to gather requirements for new feature enhancements and product offerings, to work with Marketing to ensure that they are satisfied with the availability and performance of the platform, and to work with my own engineering team to spearhead Fortune 500-grade integrations that meet our requirements for security, privacy, availability, scalability, performance and usability.

Skills

• Testing
• Sharepoint
• Agile Methodologies
• Data Analysis
• Program Management
• Software Project Management
• Agile Project Management
• Software Engineering
• Sdlc
• Requirements Analysis
• Cloud Computing
• Business Intelligence
• Software Development
• Scrum
• Web Applications
• Enterprise Software
• Saas
• Content Delivery Networks
• Tableau
• Software Design
• .net
• Integration