Christopher Tomkinson

About Christopher Tomkinson

With 25+ years of experience leading service operations, I bring a unique blend of hands-on expertise and strategic leadership to every role I take on. My career has taken me from Service Technician to Vice President of Service Operations in the heavy equipment, power generation and HVAC sectors, where I developed a deep understanding of leadership, customer expectations, and scalable service delivery.Today, I serve as Vice President of Integration at Whitley\'s Heating & Air, a locally owned HVAC company in Jacksonville, FL, known for its commitment to quality, community, and innovation. At Whitley\'s I help bridge high-level operational excellence with the personalized care of a neighborhood HVAC provider.My focus is on aligning people, processes, and technology to create seamless, efficient service experiences for our customers. Whether we\'re installing energy-efficient systems or deploying smart IoT monitoring tools, our mission is to ensure comfort, reliability, and 5-star satisfaction.I’m passionate about building strong teams, mentoring rising leaders, and driving operational strategy that translates directly into customer value. Specialties: Team & Process Development, Performance Metrics, Leadership, Training, Contract Development, Asset Management, Safety Incident Prediction/Prevention, Product Support, Customer and Employee Satisfaction.

Experience

1. VP of Integration

   Whitley\'s Heating And Air Llc

   Mar 2025 — Present · Jacksonville, FL, US

   As Vice President of Integration, I bring over 25 years of leadership experience from the heavy equipment and power generation industries into the HVAC sector. My role is focused on aligning people, systems, and strategy to drive sustainable growth, operational excellence, and exceptional customer experiences.Key Responsibilities & Contributions:Strategic Leadership: Lead the integration of scalable systems and best practices to position Whitleys Heating & Air for long-term growth in a competitive regional market.

Education

• Zaragoza American HS, Spain

  DoDDS-Europe, General Studies

  1985 — 1989

Skills

• Preventive Maintenance
• Leadership
• Material Handling Equipment
• Machinery
• Product Support
• Pricing
• Heavy Equipment
• Contract Negotiation
• Inventory Management
• Inventory Control
• Technical Communication
• 100/0
• Negotiation
• Sales
• Six Sigma
• Teamwork
• Generators
• Technical Support
• Team Leadership
• Lotus Notes
• Purchasing
• Process Improvement
• Procurement
• Lean Manufacturing
• Strategic Planning
• Key Account Management
• Forklift Operator
• Business Process Improvement
• Manufacturing
• Operations Management
• Logistics
• Training
• Customer Satisfaction
• New Business Development
• Forecasting
• Contract Management
• Continuous Improvement
• Organizational Leadership
• Warranty
• Parts