Chris Suppa
Analyst at Accenture Federal Services
- Role
- Analyst at Accenture Federal Services
- Location
- Fairfax, VA, US
- LinkedIn followers
- 500 followers
Experience
Analyst
Jun 2024 — Present · Arlington, VA, US
Designed and developed training for the modernization of legacy systems, translating technical system requirements into language tailored for end-users; Spearheaded the end-to-end process of developing over 20 deliverables including detailed video demonstrations and software simulations; Developed proficiency in TechSmith Camtasia Studio, Adobe Captivate, and Audacity to deliver on team objectives; Led the team\'s development of 12 software simulations, enabling end-users to simulate a sandbox environment; Facilitated more than 15 hours of live working sessions with clients to iterate materials and hone content to better serve end-users; Served as a primary researcher and Subject Matter Expert (SME) on specific system functionality for the team and client; Tracked system enhancements and planned builds using JIRA to assess training needs and impacted audiences; Analyzed data reports to make informed decisions about honing content to better serve end-users; Communicated project-wide weekly business outcomes to over 125 client leaders and project stakeholders; Collaborated with Sales and Growth leadership and gathered information by interviewing company SMEs to respond to a Request for Information (RFI)
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