Christopher Suchomel
- Role
- Slot Shift Manager at Mgm Grand Detroit
- Location
- New Haven, MI, US
- LinkedIn followers
- 500 followers
About Christopher Suchomel
Experienced Shift Manager leading teams of 50+ employees on any given shift in a diverse…
Experience
Slot Shift Manager
May 1999 — Present · US
Developed Assistant Shift Managers for succession planning.• Managed the training of new team members to ensure consistency of team interaction with guests in coherence to governing regulations.• Managed all aspects of Human Resource related tasks including but not limited to scheduling, discipline, collective bargaining agreement compliance, unions, and employee related issues.• Prepare ad hoc reports for upper management• Analyze and present departmental expenses and variances versus budget to the executive team• Respond to audit findings from Finance, Internal Audit, and Gaming Control Board.• Preparing productivity reports for bi-weekly review to minimize labor cost.• Conducted annual Safety training and OSHA Compliance based on departmental responsibilities.• Managed 50+ team members covering both the technological and operational side of Slots.• Collaboration with other MGM Resorts properties and departments develop best service practices for our guests and team members.• Ensure that the department is compliant with all Michigan Gaming Control Board and IRS laws and regulations.• Selected to participate in 5 casino openings where responsibilities were mass training, procedure development, troubleshooting, testing and conducting system verification of machines, crisis management, and developing relationships with vendors.• Selected to participate in the implementation of a new player loyalty program which included mass training and development of all employees at numerous properties within the corporation.• Officer for a Corporate Diversity council and Inspired Leaders Employee Networking group to help engage and develop fellow team members.
Skills
- Loyalty Programs
- Online Gambling
- Acsc
- Hospitality Industry
- Resorts
- Casino
- Hiring
- Restaurants
- Food & Beverage
- Customer Service
- Vip
- Loyalty Marketing
- Casino Gaming
- Guest Service Management
- Gaming
- Purchasing
- Hotels
- Poker
- Employee Relations
- Hospitality Management
- Pre-Opening
- Gaming Industry
- Casino Management
- Process Scheduler
- Hospitality
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