Christopher Smith
Senior Complaint Handler @Equiniti
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WORK HISTORY
Senior Complaint Handler @Equiniti
Investigating customer complaints and reviewing complex transactions and credit file data to determine if the business has acted responsible with internal lending rules and in line with FCA regulations. Corresponding with customers via bespoke letters to (directly or via CMC) to address all complaint points. Managing case load and exceeding target.
EDUCATION
Edge Hill University
Business Management, Marketing, Economics, Finance, Management, Decision Making, Economics
SKILLS
ABOUT CHRISTOPHER SMITH
Highly motivated professional with 10+ years experience in the financial sector. I have…
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