Christopher Slovinski
Department Manager @Michigan Department Of Insurance And Financial Services
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WORK HISTORY
Department Manager @Michigan Department Of Insurance And Financial Services
Lansing, MI, US
Managing analysts conducting the review of insurance filings in the Property and Casualty section of the Office of Insurance Rates and Forms. Responsible for the review of rates and forms filings submitted by insurance companies for regulatory approval, and for enforcing the state and federal law as it pertains to insurance rates and forms. Participating in National Association of Insurance Commissioners working groups including the study of Homeowner Insurance Rates, Climate Study, and Catastrophic weather events. Conducting virtual meetings with Insurance Carriers related to the enforcement of insurance statutes and rate adequacy. Developed project management templates and procedures to create tracking and efficiently in project management within the department. Developed cross training program for the section.
EDUCATION
LIMRA Training
Associate, Life Management Institute 2015
Grand Valley State University
Bachelors, Advertising and Public Relations
SKILLS
ABOUT CHRISTOPHER SLOVINSKI
Customer-focused professional with extensive experience in leading cross-functional and geographically dispersed teams in development and execution of customer success roadmaps.Proven success in identifying, designing, and providing recommendations for process changes to improve customer experience. Excel at overseeing outbound and inbound call strategy including staffing, call prioritization, and efficacy to meet and exceed goals. Demonstrated excellence in formulating and optimizing processes and procedures that guide member engagement and support teams to efficient and effective performance. Remarkable background in building and directing teams of associates and managers that increase performance and engagement, productivity, and reduce turnover. Talented leader offering top-notch abilities in program management, interpersonal communication and administrative oversight.
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