Christopher Slocum

About Christopher Slocum

IT professional and trained computer technician looking for a new challenge as a system administrator. I have demonstrated ability to integrate communication skills, support experience, and related education to exceed technical, business, customer requirements, and overall company goals. Committed and motivated employee focused on the success of the team, the solutions, the company, and its values, while maintaining individual success.I have expert customer service skills. Proficient in Windows 7/10 troubleshooting as well as hardware and software. I am well organized and a high energy individual that can get things done independently or in a team setting. Specialties- COMPTIA A+ CERTIFIED- NETWORK PLUS CERTIFIED- Customer Service ability- Computer Hardware/software - Internet/Computer troubleshooting- TV production- Final Cut Pro - Broadcast/editing/writing - Camera operation skills - Microsoft Office - Windows Vista and 7- Apple Mac

Experience

1. Analyst - Iam Administrator

   SitusAMC

   Jul 2023 — Present · St Petersburg, FL, US

   Team Lead on setting up file share security groups and permissions and troubleshooting permission issues. Develop and implement IAM policies and procedures to ensure the organization\'s security posture is maintained. Work with stakeholders to identify IAM requirements and recommend solutions that meet business and technical needs. Manage the user provisioning and de-provisioning process, including onboarding and offboarding employees and contractors. Monitor and report on user activity, identifying and addressing potential security threats. Evaluate and recommend IAM tools and technologies to improve the organization\'s security posture. Develop and deliver training and education programs to promote awareness of IAM policies and procedures across the organization. Maintain user accounts and permissions for all corporate and client-based systems to include all proprietary systems being used by SitusAMC, O365, AD, and Okta systems Creates, modifies, and deletes user and service accounts using Azure AD and ADManager. Creates and modifies O365 accounts, distribution groups, shared mailboxes, and Teams groups using O365 Admin Center Creates and modifies security groups and attributes within multiple applications using Azure AD and Okta SSO Resolves issues referred from help desk related to user security or permissions access by working with the infrastructure team and information security team Tracks day to day request and completes requests within established time frames Assist in documenting problem resolutions into the appropriate systems as well as procedures regarding account creation and application access Deals effectively with people and clearly communicates verbally and in writing Plans, organizes, and coordinates work assignments and prioritizes workload.

Education

• Bowling Green State University

  Bachelor in Arts, Telecommunication

  1998 — 2003

• Carolina Career College

  System Administration, CompTIA A plus, CompTIA Network plus, Windows 7 Configuration, Windows Server 2008 Active Directory

  2012 — 2013

Skills

• Wordpress
• Mac
• Facebook
• Television
• Producing
• Video
• Social Media
• Computer Proficiency
• Sports
• Broadcast
• Videography
• Networking
• Video Production
• Windows 7
• Post Production
• Printers
• Computer Software
• Final Cut Pro
• Troubleshooting
• Technical Support
• Internet Troubleshooting
• Video Editing
• Editing
• Management
• Windows Server
• Writing
• Os X
• Printer Configuration
• Social Networking
• Adobe Creative Suite
• Customer Service
• Computer Hardware
• Microsoft Office