Christopher Shipwash
- Role
- Application Support Analyst Ii at Pilot Flying J
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
Experience
Application Support Analyst Ii
Jul 2023 — Present · Knoxville, TN, US
Help maintain an effective, comprehensive service process that includes supporting policies, controls, metrics, procedures and training for teams to address crisis management (e.g, service disruptions, outages).* Identify duties required to handle all aspects of a crisis response during any service disruption or outage affecting business departments and end users.* Manage service interruptions and failures by recording, communicating, prioritizing, analyzing, and resolving incidents…
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