Christopher Shepherd
Senior Vice President Mortgage Default
- Role
- Senior Vice President at loanDepot
- Location
- Roanoke, TX, US
- LinkedIn followers
- 500 followers
About Christopher Shepherd
SENIOR LOAN SERVICING EXECUTIVEVisionary change leader with extensive operational servicing management experience with home loans, lines of credit and personal loans. Quickly delivers business value by identifying high leverage opportunities and implementing creative solutions backed with analytical rigor. Disrupts business processes utilizing current or new technology to optimize performance and maximize customer experience. Builds top-performing teams by setting a clear strategic vision, consistent communication, and fostering a collaborative empowerment culture. Managed multi-site domestic call-center operations leading ~600 employee base.AREAS OF EXPERTISE Customer and Results Focus Sigma Lean Certified Expense Control Inclusive Leadership Technology and Operational Synergy Strategic Planner
Experience
Senior Vice President
Dec 2025 — Present · Plano, TX, US
Head of Default Servicing Operations.
Education
University of South Dakota
Bachelor of Science, Business Administration
1993 — 1997
Skills
- Credit
- Mortgage Lending
- Refinance
- Leadership
- Residential Mortgages
- Credit Risk
- Foreclosures
- Mortgage Banking
- Due Diligence
- Process Improvement
- Finance
- Fha
- Call Centers
- Default
- Financial Services
- Mortgage Servicing
- Program Management
- Loan Servicing
- Management
- Portfolio Management
- Loans
- Financial Risk
- Asset Management
- Business Process Improvement
- Relationship Management
- Banking
- Mortgage Underwriting
- Risk Management
- Consumer Lending
- Loss Mitigation
- Cross-Functional Team Leadership
- Operational Risk Management
- Strategic Planning
- Small Business Lending
- Operational Risk
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