Christopher Sheets
Got my hands in IT Operations!
- Role
- Production Operations Manager at M&T Bank
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Christopher Sheets
Past Professional Successes:• Employed with M&T Bank for 18+ years, performing in a management role for 13+ years• Strong, proven vendor management skills• Well-developed staff coaching and development skills• Effective at building strong and functional partnerships• Thorough knowledge of ATM environments, including monitoring and performance management• Operational and managerial experience with IBM z/OS mainframe operations and mainframe utilities, including MVS/ESA JCL, CA7/CA11/CA Agent database and scheduler, CA OPS/MVS and Automation Point, RDS/Deliver and CA-VIEW, ISPF/SDSF, CA1 (TMS), and NetView/VTAM• Strong working knowledge of Microsoft SharePoint and MS Office suite (Excel, Word, PowerPoint, etc.)
Experience
Production Operations Manager
Feb 2025 — Present · US
Education
Rochester Institute of Technology
Computer and Information Sciences and Support Services
1990 — 1994
University at Buffalo
In progress, Clinical Laboratory Science/Medical Technology/Technologist
2015
Skills
- Atms
- Information Technology
- Itil
- IT Strategy
- Automation
- Process Improvement
- Pmp
- Leadership
- Banking
- Risk Management
- IT Management
- Management
- IT Service Management
- Data Center
- Business Continuity
- Production Support
- Visio
- System Administration
- Sign Language
- Atm Networks
- Software Documentation
- Sdlc
- Mainframe
- Security
- Enterprise Software
- Enterprise Architecture
- Integration
- Business Analysis
- Help Desk Support
- Business Requirements
- Customer Service
- Vendor Management
- Spanish
- Information Security
- Microsoft Office
- Operations Management
- IT Operations
- Requirements Analysis
- Disaster Recovery
- Requirements Gathering
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