Christopher Scott Benavente
Field Services
- Role
- Field Service Representative at Visual Edge IT
- Location
- Amarillo, TX, US
- LinkedIn followers
- 500 followers
About Christopher Scott Benavente
Primary strength is ability to organize and streamline processes to ensure efficient workflow in the areas of Sales, Security, Service and Operations.Active in the IT Industry since 1989.20 Years of career in management role supervising 5 or more employees with peak of over 50 at one time across multiple states.Eventually, the business world will reach the paperless society that technology is striving for. In the meantime, printers, copiers, and fax machines remain a part of our daily life.I offer the following as a full-time employee as a member of your IT Infrastructure as Print Fleet Manager.• Review and re-negotiation of current printer fleet management contracts.• Optimization of current print fleet to balance workgroup costs and equipment longevity and efficiency.• Maintaining equipment through proper preventative maintenance schedules and proactive workgroup interactions.• Proactive research of the latest developments in optimization, security, and workstation driver compatibility. • Direct repair of equipment and management of service personnel.• Supply inventory management of consumables as well as typical service items.
Experience
Field Service Representative
Jan 2024 — Present · Silverton, TX, US
iamveit A3/A4 Desktop - Office - Production Copier and PrintersXerox Workcentre, Versalink, Altalink, Versant, D95/110, PrimeLink series Kyocera TASKalfa seriesLexmark A3/A4HP Managed Print SeriesEpson WorkForce Enterprise Perform full range of troubleshooting, diagnosis, analysis, repair and maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and customer call assistance.Take front line responsibility for customer satisfaction through proper use of customer management skills.Provide customer training on assigned products in accordance with current field procedures.Assist other service reps as required with; call support, knowledge sharing & problem resolutionTakes ownership for customer & technical problem resolution with minimal support required.Participates in discussions on focus areas or processes.Subject matter expert / coordinator for key business processes (i.e. parts, asset tracking, retrofits)
Education
Colorado Technical University
Bachelor's Degree, Business Administration, Management and Operations
2011 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.