Christopher Rumph

About Christopher Rumph

Senior Compliance and Risk Management professional with 8+ years of experience supporting…

Experience

1. Control Function Technology Risk Audit Analyst

   Bank of America

   Feb 2017 — Present · Charlotte, NC, US

   Proactively Identify and Measure Risk (Identify & Measure) • Contribute to monitoring and testing coverage plans and related metrics.• Policy Management- assesses changes for impact for current processes and controls and governance• Control Gap Analysis used questions to determine if controls are implemented to protect the confidential data• SIT/UAT testing• Identify and document existing/emerging risks and potential audit issues • Continuously review (develop and recommend) Key Risk Indicators • Perform gap analysis on key risks and controls (key risks, controls and remediation) • Remediate key risks and control weaknesses (Mitigate & Control) • Provide consulting and subject matter expertise for mitigation and/or remediation planning • Risk Governance compliance to design, develop. and implement Risk governance framework• Ensure mitigation and remediation plans including action items, dates, and accountable parties and track deliverables • Proactively monitor to identify trends, emerging risks or deterioration of controls and ensure effectiveness of Test Plans (Monitor & Test) • Proactively monitor Key Risk Indicators (KRIs) and controls (including triggers, limits, commentary and trends) • Monitor control health through use scorecards • Monitor audit schedule, results, issues and action plans to ensure adequate preparation, coordination and remediation. • Monitor and test the effectiveness of the front line unit and control function compliance risk controls for FLU/CF.• Participates in additional in-year operational and governance activities pertaining to audit management, documentation and policy and procedure compliance for both risk appetite and strategic risk• Identify aggregate, report and escalate compliance risks, issues and control enhancements for FLU/CF.• Identify compliance training needs and inspect FLU/CF and third party participation for FLU/CF.• Monitor completion and progress on Program/Project Risk Assessments and RCSA

Education

• University of Phoenix

  Master of Business Administration (M.B.A.), Business Administration, Management and Operations

  2011 — 2013

• Francis Marion University

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2005 — 2009

Skills

• Troubleshooting
• Cellular Communications
• Technical Support
• Wireless Networking
• Telecommunications
• Time Management
• Microsoft Office
• Mobile Devices
• Computer Network Operations
• Voip
• Customer Satisfaction
• Training
• Management
• Wireless
• Public Speaking
• Vendor Management
• Call Centers
• Ip
• Leadership
• Customer Retention
• Customer Service