Christopher Ridge

Operations Manager Service Experience @PBC Solutions (Canada)

Victoria, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Operations Manager Service Experience @PBC Solutions (Canada)

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Victoria, BC, CA

EDUCATION

2011 — 2011

University of Victoria

Not-For-Profit Governance

2008 — 2010

University of Toronto - Rotman School of Management

Leadership Now

2002 — 2007

Athabasca University Faculty of Business

Bachelor's degree, Business Administration and Management, General

1995 — 1998

NAIT (Northern Alberta Institute of Technology)

Diploma of Business Management, Business Administration and Management, General

N/A

Scrum Alliance

Certified Scrum Master, Agile Scrum Master

ABOUT CHRISTOPHER RIDGE

I am an articulate, engaging, and highly collaborative leader with a diverse background spanning operational leadership, project management, and continuous improvement within a large, complex organization. Recognized as a dynamic and results-driven professional, I have a proven track record of success in building and leading high-performing teams; spearheading significant transformational change; and identifying opportunities to eliminate costs, improve operational performance, and deliver value-added Career Snapshot: Throughout my career, I have consistently demonstrated a strategic approach to leadership, steering teams through complex challenges and fostering a culture of innovation and efficiency. During my tenure with TELUS Communications Inc, I excelled in leadership roles across various business units where my ability to both transform the performance of underperforming divisions and deliver inspirational leadership to high-performing teams led to superior results for my teams and the overall organization. As Manager: Program Management Office, I established and led a PMO supported by 120 staff across 2 provinces. In doing so, I successfully managed and executed ~ 70 projects, contributing to significant cost savings and operational efficiencies. As Operations Manager, Enterprise/Gov’t, I led a team responsible for complex installation and repair work for TELUS\' most strategic clients, including Government, Enterprise, Health, and Department of National Selected Highlights: Leadership: Established and led a PMO, orchestrating the delivery of a PMP standardized project portfolio that executed numerous complex projects, enabling an EBITDA contribution of millions of dollars year-over-year. People & Culture: Built, led, trained, and mentored high-performing teams, registering exceptional engagement results. Fostered a culture rooted in collective accountability and operational excellence. Value-Add: Reduced operational costs by millions of dollars through strategic projects. Integrated 19 companies within an 18-month timeline, and successfully negotiated numerous high-value Areas of Expertise: Strategic Leadership Operational Excellence Project Management Business Unit Leadership PMO / Complex Project Leadership Transformational Leadership Team Leadership & Management Operations Management Budget Management & Cost Control Cultivating Stakeholder Relationships Service Delivery Excellence

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Christopher Ridge — Operations Manager Service Experience at PBC Solutions (Canada) in Victoria, BC, CA | Unifers