Christopher Reed
Workday Hcm Administrator @Saint Louis University
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WORK HISTORY
Workday Hcm Administrator @Saint Louis University
Established Tiered Support Model: Implemented a structured support system, reducing issue resolution times.• Report Auditing & Optimization: Conducted comprehensive audits and revamped 100+ reports, increasing accuracy and efficiency.• Stakeholder Engagement: Initiated quarterly stakeholder meetings, enhancing collaboration and reducing feedback response time.• Mentorship: Mentored and guided junior analysts, leading to an improvement in team productivity and skill development.• Key Deliverables Ownership: Managed project documentation and lifecycle meetings, ensuring timely completion of all projects.• Data Integration: Collaborated with HR, IT, and third-party consultants to deploy seamless data interfaces and system integrations.• Tier 3 Support: Provided hands-on Tier 3 support, resolving complex issues and ensuring high availability and reliability of Workday modules.• Module Updates & Fixes: Implemented fixes and updates across Workday modules, ensuring smooth operation and minimizing downtime.• Trend Reporting: Created custom trend reports for HR and C-suite leadership, enhancing data-driven decision-making.
EDUCATION
Valencia College
Technical Certificate, Wireless and IP Communication Technician
Valencia College
Technical Certificate, Microcomputer Repairer/Installer
University of Central Florida
Bachelor's degree, Legal Studies, General
ABOUT CHRISTOPHER REED
Experienced Workday administrator and leader with over 10 years of experience in implementing, configuring, and maintaining Workday HCM systems. Proven ability to improve system efficiency and increase user adoption. Strong background in team leadership, web development, technology training, and project management.
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