Christopher Norton
Head of Process Improvement & Data Analytics @Heathrow
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2025 — Present
Head of Process Improvement & Data Analytics @Heathrow
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EDUCATION
2012 — 2015
York St. John University
Bachelor of Arts - BA
2010 — 2012
Longcroft School 6th Form College
A-Levels
2021 — 2023
University of Hull
Msc
2003 — 2009
Longcroft School and Performing Arts College
10 GCSE's (A-C)
SKILLS
EnglishAnalysisNegotiationScienceGembaPowerpointMicrosoft ExcelDmaicOperational ExcellenceLeadershipKaizenLean Six SigmaAnalyticsMicrosoft OfficeContinuous ImprovementRoot Cause Analysis5sLeanStandard Operating Procedure (Sop)Visual ManagementAnalytical SkillsManagementTeam LeadershipBusiness Process DesignStatisticsSix SigmaStakeholder EngagementValue Stream MappingTeamworkSop DevelopmentBusiness Process ImprovementCustomer ServiceEmployee EngagementProcess CapabilityVisioVoice of the CustomerData AnalysisWaste ReductionTime Management
ABOUT CHRISTOPHER NORTON
Head of Process Improvement & Data Analytics
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