Christopher McKinney

Customer Service Specialist at Ameriprise Auto & Home Insurance

Role
Customer Service Specialist at Ameriprise Auto & Home Insurance
Location
Oshkosh, WI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Christopher McKinney

An individual with an extensive skillset looking to further develop my leadership…

Experience

  1. Customer Service Specialist

    Ameriprise Auto & Home Insurance

    Jun 2016 — Present · Las Vegas, NV, US

    Full understanding of insurance types, policies, procedures, coverage, policy guidelines, etc.• Exceptionally skilled in customer service and building rapport as a strong interpersonal communicator • Proficient in MS Office and data input programs used to collect insurance information and updating customer data to ensure client satisfaction.• Thorough and meticulous in all paperwork and data entry.• Excellent mathematical skills.

Education

  • Universidade Potiguar

    Bachelor’s Degree, Double Major - English / Portuguese

    2010 — 2014

Skills

  • Phone Etiquette
  • Fashion
  • Client Rapport
  • Professional Phone Skills
  • Research
  • Client Liaison
  • Microsoft Office
  • Sales
  • Coverage Issues
  • Insurance
  • Phone System Administration
  • Nice Call Recording
  • Leadership
  • Customer Service
  • Strategic Planning
  • Client Coverage
  • Store Management
  • Retail
  • Call Logging
  • Microsoft Excel
  • Powerpoint
  • Multi-Line Phone
  • Client Services
  • Training & Development
  • Teaching
  • Visual Merchandising
  • Public Speaking
  • Project Management
  • Call Center Development

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Christopher McKinney — Customer Service Specialist at Ameriprise Auto & Home Insurance in Oshkosh, WI, US | Unifers