Christopher Manzanares

Financial Care Counselor @Duke Eye Center

Durham, NC, US

Manage prior authorizations for intravitreal injections, ensuring timely approvals for treatment and minimizing delays in patient care. Coordinate with insurance payers, including Medicare Advantage and commercial plans, to verify coverage and resolve authorization issues. Review clinical documentation and payer policies to submit accurate, complete requests and reduce denial rates. Document all activity and updates in Epic, maintaining clear communication with clinic staff. Support continuity of care and contribute to revenue cycle efficiency by proactively addressing insurance barriers.