Christopher Lloyd

Operation Manager @Alpha Cars

Manchester, GB

Conduct office management tasks • Ensure safety regulations are adhered to • Implement measure to provide motivation for employees • Oversee customer service departments and assess that they are meeting customer satisfaction goals • Prepare, revise and submit reports, budgets and other documentation • Dialogue with clientele about customer service issues or queries • Communicate information to the departments filtered for management • Perform training sessions • Implement quality management and regulatory compliance strategies Review customer reviews and customer related statistics