Christopher Lindenmuth

About Christopher Lindenmuth

IT Management Professional offering over 10 years of leadership, primarily in IT Operations. Subject matter expert in IT Asset Management, ITIL, and IT Service Management. Experience in IT Support and Systems Administration. Certified IT Asset Manager (IAITAM), ITIL Foundations and an overall change agent, adept at formulating processes and leading teams in achieving excellence in client satisfaction, productivity, and results. Seamlessly interfaces with customers and personnel at all levels. Experience in Application Ownership and Support, as well as Delivery Management.

Experience

1. Manager - IT Asset and Config Mgmt Operations

   Erie Insurance Group

   Nov 2021 — Present · Erie, PA, US

   Provide leadership of a team managing the day-to-day operations of our Hardware Asset, Software Asset and Configuration Management and overall discipline. Directly manage vendor relationships with our VARs, Asset and Disposal partners. Overall accountable of our end-to-end Asset Lifecycle.

Education

• Tri State Business Institue

  Associates in CIS, Networking

  1997 — 1999

• Strong Vincent H.S.

  H.S. Diploma

  1993 — 1997

Skills

• Help Desk Support
• Customer Service
• Sharepoint
• Call Center
• Business Process Improvement
• IT Asset Management
• Call Centers
• Service Desk Management
• Software Installation
• Business Rules
• System Administration
• Software Development Life Cycle (Sdlc)
• Sql
• Visio
• Process Engineering
• Technical Support
• IT Audit
• Business Analysis
• Leadership
• IT Management
• Networking
• Vendor Management
• Process Improvement
• Service Desk Express
• Itil V3 Foundations Certified
• Management
• IT Service Management
• Supervision
• Technical Documentation
• Six Sigma
• Information Technology