Christopher Kovach
Senior Implementation Consultant
- Role
- Senior Eclipse Implementation Client Service Consultant at SS&C Eze
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
Experience
Senior Eclipse Implementation Client Service Consultant
Sep 2019 — Present · Chicago, IL, US
Onboard hedge fund and investment manager clients onto company\'s SaaS cloud-based investment solution platform • Lead between 3-6 client projects at any given time• Deliver client service requests and change requests, collaborating seamlessly with Development and Product Management teams.• Advocate and deliver enhancement requests to meet client needs• Run client training sessions as well as internal training sessions• Manage client expectations, requests, and timelines with a proven track record in a client-facing role.• Demonstrate strong communication skills, translating technical issues into understandable terms for non-technical users.• Represent the external stakeholder to R&D and Product Management teams, participating in Agile ceremonies and providing valuable product feedback as the voice of the client.
Education
Bradley University
Bachelor's, Economics - Liberal Arts and Sciences
2008 — 2013
Skills
- Analysis
- Leadership
- Research
- Market Research
- Time Management
- Public Speaking
- Financial Reporting
- Data Analysis
- Microsoft Office
- Sales
- Business Analysis
- Critical Thinking
- Process Improvement
- Erp Software
- Community Outreach
- Microsoft Word
- Team Leadership
- Nonprofits
- Project Management
- Photoshop
- Windows
- Data Analytics
- Marketing
- Financial Analysis
- Outlook
- Teamwork
- Spanish
- Organization
- Media Relations
- Marketing Research
- Economics
- Data Entry
- Spss
- Reporting & Analysis
- Customer Service
- Social Networking
- Social Media
- Social Media Marketing
- Strategic Planning
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