Christopher Kevranian
Enterprise Support Tech at Meta
- Role
- Enterprise Support Tech at Meta
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Enterprise Support Tech
Mar 2018 — Present · Menlo Park, CA, US
Leading IT process improvements across multiple partner teams, with a focus on efficiency, productivity and scalability. • Managed multiple contractors by reviewing metrics based performances, improvement opportunities and future career growth. • Acting as a subject matter export, providing updates on product launches, policy changes and process revamps to my immediate team ranging from individual contributors to directors. • Improving documentation with hundreds of monthly views to ensure up to date information around hardware availability and device setup options.
Education
University of Southern California
Bachelor’s Degree, Critical Studies
2008 — 2010
De Anza College
Associate's Degree, Network Administration
2013 — 2014
Skills
- Customer Service
- Microsoft Office
- Editing
- Research
- Fast Learner
- Dependable Team Player
- Public Speaking
- Windows 7
- Hardware
- Mac Os
- Inventory Management
- Management
- Data Entry
- Windows 8
- Servicenow
- Windows 10
- Troubleshooting
- Windows
- Computer Hardware
- Microsoft Word
- Microsoft Excel
- Technical Support
- Mac
- Networking
- Powerpoint
- Microsoft Outlook
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