Christopher Joy
Senior Manager - Partner Support Team
- Role
- Senior Manager - Partner Support Team at Tata AIA Life Insurance
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Christopher Joy
Agile, Sincere & result oriented operations professional with an experience of 18+ years in life Insurance operations, currently spearheading customer onboarding process of a PSU Bancassurance relationship worth 320+cr & 2 SF Banks at Tata AIA Life Insurance in Head Office managing entire channels. • An ardent planner with proven abilities is devising and implementing sales & distribution engagement & accelerating the business growth along with ensuring ease of doing business.• Experienced in Operations, Underwriting, Customer Service, Escalation management, Channel Management, Forecasting, Root Cause Analysis, Liaising with stakeholders while performing in a cost-efficient manner along with the unwavering quality standards.• Experienced in Training: Operations Training, Process Training, Soft Skill Training, etc.• Possess keen business acumen in analyzing and understanding business requirements, customer-value maximization and developing efficient and simple business processes for capacity maximisation and value. • Possess excellent communication and presentation skills, ability to work & effectively lead teams and successfully creating growth/promotion of team. Promotes team spirit and works collaboratively to achieve team goals. Strong life insurance operations knowledge with a Master of Business Administration (M.B.A.) specialised in Operations Management from Sikkim Manipal University - Distance Education and also a Six Sigma Green belt certified.
Experience
Senior Manager - Partner Support Team
Apr 2023 — Present · Thane, IN
Managing a PSU Bancassurance & Broca relationship at PAN India level on customer onboarding with 550 cr+ portfolio.
Education
St. Francis De Sales High School
High School
1999 — 2000
Insurance Institute of India
LIII
Sikkim Manipal University - Distance Education
Master of Business Administration (M.B.A.), Operations Management
2014 — 2016
Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Bachelor’s Degree, Commerce
2003 — 2005
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