Christopher Jeub

Experience

1. Program Manager Senior Project Manager - Operations, Strategic, & Client On-boarding

   Change Healthcare

   Aug 2006 — Present · Nashville, TN

   Change Healthcare (CHC) is the leading national provider of Revenue Cycle Management solutions for healthcare and insurance institutions throughout the United States. Achievements and responsibilities while at CHC include:> Project Management Office, set up and adoption. Coordinated set up of two PMOs, with emphasis on standardizing best practices, stakeholder reporting, mentoring PMs, and regular review and maintenance of organization process assets.> Strategic initiatives. Consulted on multiple internal strategic projects with senior management to assist in hitting divisional & corporate objectives, providing regular stakeholder updates, milestone dashboards, and clear guidance through to completion.> New product delivery. Developed processes for client identification of new product functionality and inclusion into product roadmaps. Oversight included interfacing with Product Management, Operations, Sales, Account Management, Client Support, Engineering, and Finance/Billing.> Mergers & Acquisitions. Managed integration of corporate client bases, processing platforms, and data center consolidations.> Customer implementations. Collaborated with hundreds of clients, with on-boarding initiatives spanning- Payer and Patient payments processing systems (EFT, VCC, credit card, bank lockbox, & check)- HIPAA 5010 transaction sets (270, 276, 278, 837 & 835), and Paper-to-EDI (HCFA, UB, Dental)- Payer print/mail EOB, EOP/check, ID Card, Enrollment kits- Provider/patient statement print-mail services.> PMI/PMBOK standards. Managed multiple, global, cross-functional internal and external teams, from kickoff, scope definition, development & QA, UAT, production deployment, to client support. Maintained consistent adherence to best-practices for project management, from initiation through project close.> Project governance. Included regular status meetings, stakeholder reporting, project plan reviews, issue logs, & risk identification/mitigation.

Education

• Massachusetts Institute of Technology

  Blockchain Technologies: Business Innovation and Application

  2019 — 2019

• Belmont University - Jack C. Massey Graduate School of Business

  Master of Business Administration (MBA)

• Middle Tennessee State University

  BBA, Marketing